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Ringntra runs your entire call center in the browser — phone, call queues, automated menus and every channel — then layers on AI that predicts churn and which callers are about to hang up, before they do.
Service Level
82%
▲ on target
Avg Answer
14s
near limit
Abandon
6%
▼ off target
Hourly Volume
Answered · AbandonedLive: caller likely to hang up
100%
Browser-based
<15s
Live risk refresh
All-in-one
Calls · WhatsApp · Messenger · Instagram
AI
Predictive engine
Everything in one platform
From the agent's phone to the supervisor's command center — Ringntra replaces a rack of legacy systems with a single web app.
Agents make and receive calls right in the browser — mute, hold, transfer, keypad input and call recording. No desk phones, no downloads.
Skill-based routing, ring groups and live queue monitoring. Calls reach the right agent with the right skills, every time.
Design call journeys with a drag-and-drop flow builder — automated menus, business hours, queues and voicemail. No technical setup.
Built-in client database, dynamic call forms, ticketing with response-time targets and customer satisfaction surveys — context travels with the call, even on transfer.
Calls, WhatsApp, Facebook Messenger and Instagram messages, plus internal team chat — agents handle every conversation in one screen, without switching apps.
Searchable call history, agent performance, transfer reports and on-demand call-recording playback — exportable and scheduled to your inbox.
Messaging channels
Customers message you where they already are. Ringntra brings WhatsApp, Facebook Messenger and Instagram conversations into the same screen your agents use for calls — every message gets assigned, answered and recorded, just like a call.
Shared Inbox
all channels · liveHi, I'd like to change my delivery address…
Assigned to Agent 04 · replied in 40s
Is the annual plan still on offer?
Assigned to Agent 02 · in progress
Saw your story — do you deliver to Pokhara?
Waiting · next in queue
Chats are assigned and reported like calls — one queue, one customer history.
How it works
No forklift migration. Ringntra deploys alongside your existing carrier and numbers.
Connect your existing phone carrier to your Ringntra server and keep your current numbers. Create extensions and agents from the web dashboard — no technical configuration.
Build automated call menus, queues, ring groups, business hours and call forms with the drag-and-drop flow builder. Changes go live with one click.
Agents log in from a browser and take calls immediately. Dashboards track every key metric while the AI learns from your calls to predict abandonment and churn.
Predictive AI engine
Ringntra learns from your own call history to spot trouble before it costs you a customer.
A live prediction model scores every waiting caller and warns supervisors the moment someone is about to hang up — so you can answer or offer a callback first.
A neural model ranks at-risk customers from abandoned calls, satisfaction scores, repeat dialing and overdue tickets — and can auto-build a win-back campaign.
See exactly when abandonment spikes and how many agents you needed — so tomorrow's schedule fits today's demand.
Live Queue Risk
chance of hang-up · next 60sAnswer now · queue "sales" · waited 22s
Prioritize · queue "support" · waited 41s
Within patience · queue "billing" · waited 8s
Trained on your own past calls — both answered and abandoned.
Key Metrics vs Target
2 off targetService Level
82%
Abandon Rate
6%
Avg Handle Time
4m 12s
Satisfaction
4.5/5
Decision-grade analytics
An executive dashboard built around the metrics that actually drive decisions: service level, answer speed, handle time, abandoned calls and customer satisfaction — each with a target, a trend, and a red/amber/green verdict.
Built on open telephony
Ringntra is built on Asterisk — the world's most trusted open-source phone system — and self-hosted on your infrastructure. Connect any phone carrier, then manage extensions, phone lines, outbound routes, voicemail and ring groups from a clean web dashboard.
Security & data ownership
Ringntra is deployed on your own infrastructure — recordings, call records and customer data stay on servers you own.
Runs on your servers — on-premise or your private cloud. No third party ever touches your call data.
Calls are fully encrypted between the agent's browser and your server, and the web dashboard is protected with HTTPS.
Separate admin, supervisor and agent roles keep configuration, monitoring and recordings on a need-to-know basis.
Call recordings and call records are stored on your infrastructure with your retention policy — export or delete them any time.
Pricing
One-time setup cost + annual support & updates. No per-seat fees, no surprise bills — just a quote tailored to your team size and requirements.
Core call center capabilities for growing teams.
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One-time license · Annual renewal
Full-featured platform for established contact centers.
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One-time license · Annual renewal
Predictive AI, self-hosting & priority support.
Request a Quote
One-time license · Annual renewal
Every deployment is different — seat count, integrations, training and support levels all affect cost. We'll put together a precise quote, usually within one business day.
Book a 30-minute demo and we'll show predictive AI running against your own call patterns.
No credit card required · Setup in days, not months
No. Ringntra runs entirely in a modern web browser — nothing to install. Agents just need a headset and an internet connection.
Yes. Ringntra works with any phone carrier, so you keep your numbers. Phone lines and outbound routes are managed from the web dashboard.
It learns from your own past calls — both answered and abandoned — to estimate, in real time, how likely each waiting caller is to hang up in the next 60 seconds, and alerts supervisors before it happens.
Ringntra is self-hosted on your own servers, so your call data and recordings stay under your control. It's built on Asterisk, trusted open-source telephony.
Inbound and outbound calls, plus a shared inbox for WhatsApp, Facebook Messenger and Instagram conversations, and internal team chat — all in one agent screen, with a shared client database and ticketing.